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Customer is trying to use a Visioneer Patriot 430 to scan mulitiple pages and it has a document feeder.

It only scans the first page though.  Using v 7.3 of the control.

Anyone run across this?  Should I grab debug information?

Thanks,

Chad

Hi Chad,

If you are setting the MaxPages property to a value > 1 then it should scan that # of pages till it runs out of paper. A Twain debug log would be helpful to see exactly what the scanner is reporting. You can email it to us at support@data-tech.com along with the details of your issue.

Sorry Sean for not replaying sooner.  I had the update the driver first for the scanner but the issue still exists.  Here is the Debug Information:

========================================================
== Modified on 3/9/2005 3:56    by EJW                ==
== Now ignore PAPERDETECTABLE, problems with duplex   ==
========================================================
Log Opened:
State: 2 Twain Triplet: DG_CONTROL,  DAT_PARENT,  MSG_OPENDSM-  Parent Data window handle: 1224560 [TWRC_SUCCESS]
State: 3 Twain Triplet: DG_CONTROL,  DAT_IDENTITY,  MSG_OPENDS- 
Id: 304
Protocol: 1.9
Manufacturer: Visioneer Inc
Product Family: OneTouch Scanner {Patriot430}
Product Name: Visioneer Patriot 430
Version: 4.0
Language: 13
Country: 1
Info: OneTouch 4.0
 [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_XFERCOUNT TWON_ONEVALUE -  TWTY_INT16  1  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_XFERMECH TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_UNITS TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_BRIGHTNESS TWON_ONEVALUE -  TWTY_FIX32  0.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_CONTRAST TWON_ONEVALUE -  TWTY_FIX32  0.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_DUPLEXENABLED TWON_ONEVALUE -  TWTY_BOOL  FALSE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_FEEDERENABLED TWON_ONEVALUE -  TWTY_BOOL  TRUE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_AUTOFEED TWON_ONEVALUE -  TWTY_BOOL  TRUE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_YRESOLUTION TWON_ONEVALUE -  TWTY_FIX32  300.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_XRESOLUTION TWON_ONEVALUE -  TWTY_FIX32  300.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_PIXELTYPE TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_USERINTERFACE,  MSG_ENABLEDS-   UserInterface ShowUI: FALSE, hParent:67862
 [TWRC_SUCCESS]

State: 5 Twain Triplet: DG_CONTROL,  DAT_EVENT,  MSG_PROCESSEVENT- MSG: MSG_XFERREADY  [TWRC_DSEVENT]
Getting ready to access BITMAPINFO HANDLE \ Succesfully accessed BITMAPINFO HANDLE.
State: 6 Twain Triplet: DG_IMAGE,  DAT_IMAGENATIVEXFER,  MSG_GET- 
BITMAPINFOHEADER:
Size: 40
Width: 2550
Height: 4200
Planes: 1
BitCount: 1
Compression: 0
SizeImage: 1344000
XPels: 11812
YPels: 11812
ClrUsed: 2
ClrImportant: 2
 [TWRC_XFERDONE]
State: 7 Twain Triplet: DG_CONTROL,  DAT_PENDINGXFERS,  MSG_ENDXFER-  End Transfer remaining transfers: 0  [TWRC_SUCCESS]
State: 5 Twain Triplet: DG_CONTROL,  DAT_USERINTERFACE,  MSG_DISABLEDS-   UserInterface ShowUI: FALSE, hParent:67862
 [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_IDENTITY,  MSG_CLOSEDS- 
Id: 304
Protocol: 1.9
Manufacturer: Visioneer Inc
Product Family: OneTouch Scanner {Patriot430}
Product Name: Visioneer Patriot 430
Version: 4.0
Language: 13
Country: 1
Info: OneTouch 4.0
 [TWRC_SUCCESS]
State: 3 Twain Triplet: DG_CONTROL,  DAT_PARENT,  MSG_CLOSEDSM-  Parent Data window handle: 1224428 [TWRC_SUCCESS]
Log Closed:
=================================================

========================================================
== Modified on 3/9/2005 3:56    by EJW                ==
== Now ignore PAPERDETECTABLE, problems with duplex   ==
========================================================
Log Opened:
State: 2 Twain Triplet: DG_CONTROL,  DAT_PARENT,  MSG_OPENDSM-  Parent Data window handle: 1224560 [TWRC_SUCCESS]
State: 3 Twain Triplet: DG_CONTROL,  DAT_IDENTITY,  MSG_OPENDS- 
Id: 538
Protocol: 1.9
Manufacturer: Visioneer Inc
Product Family: OneTouch Scanner {Patriot430}
Product Name: Visioneer Patriot 430
Version: 4.0
Language: 13
Country: 1
Info: OneTouch 4.0
 [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_XFERCOUNT TWON_ONEVALUE -  TWTY_INT16  1  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_XFERMECH TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_UNITS TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_BRIGHTNESS TWON_ONEVALUE -  TWTY_FIX32  0.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_CONTRAST TWON_ONEVALUE -  TWTY_FIX32  0.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_DUPLEXENABLED TWON_ONEVALUE -  TWTY_BOOL  FALSE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_FEEDERENABLED TWON_ONEVALUE -  TWTY_BOOL  TRUE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  CAP_AUTOFEED TWON_ONEVALUE -  TWTY_BOOL  TRUE  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_YRESOLUTION TWON_ONEVALUE -  TWTY_FIX32  300.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_XRESOLUTION TWON_ONEVALUE -  TWTY_FIX32  300.0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_CAPABILITY,  MSG_SET-  ICAP_PIXELTYPE TWON_ONEVALUE -  TWTY_UINT16  0  [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_USERINTERFACE,  MSG_ENABLEDS-   UserInterface ShowUI: FALSE, hParent:329070
 [TWRC_SUCCESS]

State: 5 Twain Triplet: DG_CONTROL,  DAT_EVENT,  MSG_PROCESSEVENT- MSG: MSG_XFERREADY  [TWRC_DSEVENT]
Getting ready to access BITMAPINFO HANDLE \ Succesfully accessed BITMAPINFO HANDLE.
State: 6 Twain Triplet: DG_IMAGE,  DAT_IMAGENATIVEXFER,  MSG_GET- 
BITMAPINFOHEADER:
Size: 40
Width: 2550
Height: 4200
Planes: 1
BitCount: 1
Compression: 0
SizeImage: 1344000
XPels: 11812
YPels: 11812
ClrUsed: 2
ClrImportant: 2
 [TWRC_XFERDONE]
State: 7 Twain Triplet: DG_CONTROL,  DAT_PENDINGXFERS,  MSG_ENDXFER-  End Transfer remaining transfers: 0  [TWRC_SUCCESS]
State: 5 Twain Triplet: DG_CONTROL,  DAT_USERINTERFACE,  MSG_DISABLEDS-   UserInterface ShowUI: FALSE, hParent:329070
 [TWRC_SUCCESS]
State: 4 Twain Triplet: DG_CONTROL,  DAT_IDENTITY,  MSG_CLOSEDS- 
Id: 538
Protocol: 1.9
Manufacturer: Visioneer Inc
Product Family: OneTouch Scanner {Patriot430}
Product Name: Visioneer Patriot 430
Version: 4.0
Language: 13
Country: 1
Info: OneTouch 4.0
 [TWRC_SUCCESS]
State: 3 Twain Triplet: DG_CONTROL,  DAT_PARENT,  MSG_CLOSEDSM-  Parent Data window handle: 1224428 [TWRC_SUCCESS]
Log Closed:
=================================================

Hi,

In looking at the log I see the XferCount is being set to 1 page and thats what the scanner is scanning. You'll need to set the MaxPages property to a large # such as 999 prior to scanning if you want to scan all the pages in the feeder.