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 Tring to use the annotation tools I can add lines and all of the features in the demo software, but when I brand the image all the annotations move down and to the right. Is there any way to correct this issue

Thank You

Hi,

Can you send us a file with the annotations so we can try branding them here ? They shouldnt move when you brand of course so this sounds like it may be a bug.

The file we are tring to annotate is a tif file we received using faxman software. The resolution of the file is 200x192 dpi. If we use the VB demo file the annotations do not move but the display looks distorted. Using the other demo exe file the file displays ok, but the annotations move when we brand the file. If we use one of the sample file supplied with the demo the branding seems ok. Where do you want use to send our tif file

Hi,

Pls sent the file to us at support@data-tech.com

Hi,

The code changes required to addres this issue have not made it out of testing and development yet.  It will be solved in a future release however.  In fact, we will bump this issue up in priority so it gets addressed sooner rather than later.

In the meantime, as suggested in a previous response to this issue (via our issue tracking system), you can workaround this issue by setting the Viewer's AdjustVerticalResolution property to false. 

[C#]
viewer1.AdjustVerticalResolution = false;

[VB.Net]
Viewer1.AdjustVerticalResolution = False

I just tested this and it's working as expected.