Data Techniques Forums

I have a VB6 application that uses the FaxManJr controls (FMJR10.dll = 2.10.0.0) to send faxes. All of my clients have the application running on Windows XP or Vista with no significant problems. But I recently installed it on a Windows 2008 server and the fax module crashes periodically throughout the day. Windows crash analysis reports the following data about the crash. Fault Module Name: ntdll.dll Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e03824 Exception Code: c0000005 Exception Offset: 0002ac0f OS Version: 6.0.6002.2.2.0.272.7 Do you have any idea why this would be happening? I am also running a different module of my application that uses the ImportFiles method of the fax control and it has no problem. It is only the module that uses the methods to actually send a fax that crashes.

Hi,

Please update your app to the v 2.20 release which you can download from the My Products page. If you still have an issue with that build we can dig deeper into the issue but this sounds like it may have been an issue that was fixed in 2.20.