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Faxman jr printer fails to print

Last post 12-11-2008 3:15 AM by Cives. 2 replies.
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  • 12-09-2008 5:01 AM

    • Cives
    • Not Ranked
    • Joined on 12-09-2008
    • Posts 2

    Faxman jr printer fails to print

    Hello,
    I need for a support for faxman jr drivers.


    I have used Faxman v4 printer control to delevop a virtual printer.
    After its installation, it's impossible to print anything.
    Using notepad, after selecting and printing on my virtual printer, the following message occurs:
    "The handle is invalid".


    Operating System:
    The operation system is Windows 2003, enterprise 32bit.
    Used Control: FaxMan Printer ActiveX Control, vers. 2.3.0.0
    Developer tool: Visual Basic 6.0


    Some attempts:
    1) I tried to stop and start again Printer Spooler service, witout any results.
    2) Selectig Start > Settings > Printers adn Faxes, I tried to select the virtual printer, to delete and to reinstall it, without any results.


    Notes:
    There is an application thate uses 'PrinteInstall' function of FaxMan Printer ActiveX Control to Install the printer. Its name is CONVSERVER.
    I have already installed successfully the same software on other machine, with the same operating system. Everything went well and the printer works

    properly!
    The only difference between the two installations is that in the second one (the wrong one) CONVSERVER (the program that uses, loads and installs Faxman

    drivers) was started as a service, while in the first installation (the correct one) the same program was started as an application.

    Request:
    My request is to receive deleteprn4 software to remove completely Faxman Jr drivers (after I will start again with a new installation).


    Attachment:
    I have not founded any log entry, referring to installations error.
    I attach logs of faxman installation.

     

     


    =================================================
    Last Modified: Mon Dec 10 16:30:37 2007
    Installing Printer Columbus Mail - ConvServer FM4 for application D:\ColumbusMail\Programmi
    GetModuleInstance returned: 134414336
    Info: Port Columbus Mail - ConvServer FM4 defined.
    Set Print Files Path: D:\ColumbusMail\Immagini\Conv
    Installing Printer Driver Files.
    Info: Function- Get_WindowsOperatingSystem() Returns: 4
    Copying user mode driver files for Windows 2000+.
    Copying file F4Drv.dll to C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4Drv.dll.
    Info: Copied file: F4Drv.dll to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4Drv.dll
    Copying file f4drv.gpd to C:\WINDOWS\system32\spool\DRIVERS\W32X86\f4drv.gpd.
    Info: Copied file: f4drv.gpd to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\f4drv.gpd
    Copying file F4DRVUI.dll to C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4DRVUI.dll.
    Info: Copied file: F4DRVUI.dll to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4DRVUI.dll
    Copying file F4DRVUNI.dll to C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4DRVUNI.dll.
    Info: Copied file: F4DRVUNI.dll to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\F4DRVUNI.dll
    Copying file f4drvuni.ini to C:\WINDOWS\system32\spool\DRIVERS\W32X86\f4drvuni.ini.
    Info: Copied file: f4drvuni.ini to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\f4drvuni.ini
    Copying file im32xfax.del to C:\WINDOWS\system32\spool\DRIVERS\W32X86\im32xfax.del.
    Info: Copied file: im32xfax.del to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\im32xfax.del
    Copying file STDNAMES.GPD to C:\WINDOWS\system32\spool\DRIVERS\W32X86\STDNAMES.GPD.
    Info: Copied file: STDNAMES.GPD to: C:\WINDOWS\system32\spool\DRIVERS\W32X86\STDNAMES.GPD
    Info: Function- Install System Files Succeeded!
    Installing Printer Driver.
    No Port Name Creating One.
    Port Name FaxMan created.
    Info: Installing printer for WIN 2000+ platforms.
    Installing printer Columbus Mail - ConvServer FM4
    Adding PrintDriver FAX4 Driver.
    Info: Printer Driver Installation Successful!
    Done Adding PrintDriver FAX Driver.
    Adding Port fax
    Done Adding Port fax
    Info: Function- Get_WindowsOperatingSystem() Returns: 4
    Set necessary SecurityDescriptorDacl for creating fax port file.
    Creating Port File if it does not exist with
    read write modify attributes for everyone: C:\WINDOWS\system32\FaxMan
    Success Creating Port File.
    Adding Printer Columbus Mail - ConvServer FM4
    Info: Printer Installation Successful!
    Done Adding Printer.
    Have a Printer Handle Adding Application Data.
    Done Adding Application Data.
    Adding Print Files Path to Printer Data in Registry: D:\ColumbusMail\Immagini\Conv
    Done Adding Print Files Path Data.
    Info: Printer installation complete.
    Log Closed: 
    =================================================

     

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  • 12-10-2008 9:14 AM In reply to

    Re: Faxman jr printer fails to print

    Hi,

    Please email us at support@data-tech.com so we can send you a newer build of the driver which has some addtl diagnostic info. Before you do that make sure the D:\ColumbusMail\Immagini\Conv directory exists and that the user you are running as has read/write/modify/create permissions for that direectory so the driver can create the files there.

  • 12-11-2008 3:15 AM In reply to

    • Cives
    • Not Ranked
    • Joined on 12-09-2008
    • Posts 2

    Re: Faxman jr printer fails to print

    Hi,

    I will send you an email as soon as possible.

    However, I am sure that D:\ColumbusMail\Immagini\Conv directory exists and that the user I am running as has correct permissions.

    Bye.

     

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